Effective Date: July 12, 2026
By accessing or purchasing from The Urban Loom, you agree to these Terms & Conditions.
1. Website Usage
You agree to use this website only for lawful purposes and not to interfere with its operation.
2. Product Information
We strive to display product colors, fabrics, and designs accurately. However:
- Slight color variations may occur due to monitor or mobile screen settings.
- Minor weaving irregularities are natural characteristics of handcrafted and jacquard textiles and are not considered defects.
3. Pricing
- All prices are displayed in Indian Rupees (INR).
- Prices may change without prior notice.
- Applicable taxes will be shown during checkout where required.
4. Orders
We reserve the right to:
- Accept or reject any order
- Cancel suspicious or fraudulent orders
- Limit quantities purchased by a single customer
5. Payment
Accepted payment methods include:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
- Cash on Delivery (where available)
6. Shipping
Delivery timelines are estimates and may vary due to courier operations, weather, holidays, or unforeseen circumstances.
7. Intellectual Property
All website content, including logos, images, product descriptions, graphics, and designs, is the property of The Urban Loom and may not be copied or reproduced without written permission.
8. Limitation of Liability
Our liability is limited to the value of the purchased product. We are not responsible for indirect or consequential damages arising from the use of our products or website.
9. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Surat, Gujarat.