Grand Festive Mahendi Jacquard Silk Saree with Rich Pallu

Saree Fabric : Premium Jacquard Silk
Weaving Style : Banarasi Jacquard Weaving
Work : Rich Golden Banarasi Zari Woven
Design : Floral Butta Woven Design
Border : Broad Traditional Zari Border
Pallu : Heavy Rich Woven Designer Pallu
Blouse : Matching Jacquard Silk Blouse Piece
Saree work Length : 4.60 Meter Lapet : 0.80 Meter
Blouse Length : 0.90 Meter
Total Length : 6.30 Meter Approx.
Occasion : Wedding, Festival, Party, Traditional Wear
Pattern : Woven Jacquard
Color : Mahendi with Gold Zari
Texture : Soft, Smooth & Rich Finish
Fit : Easy to Drape
Wash : Care Dry Clean Recommended

1. Free Shipping Conditions

We love getting your favorite drapes to you without any extra hassle!

• D2C (Retail) Customers: Enjoy Free Standard Shipping across India on all orders above ₹1,999. For orders below this amount, a flat shipping fee of ₹99 applies.
• B2B (Wholesale) Customers: Free shipping applies to bulk orders exceeding a minimum order value (MOV) of ₹25,000 or a minimum volume of 15 sarees. Shipping charges for smaller bulk orders will be calculated at checkout based on actual weight and destination.

2. Cash on Delivery (COD) Policy

• Availability: COD is available for D2C retail orders across most pin codes in India, up to a maximum order value of ₹10,000.
• COD Verification: To prevent fraudulent orders, all COD orders will undergo a quick automated WhatsApp or telephonic verification before dispatch.
• COD Fee: A nominal, non-refundable convenience fee of ₹60 is charged on COD orders to cover additional logistics partner costs.

Exclusion for B2B: Please note that COD is not available for B2B wholesale orders. Bulk orders require a minimum 50% advance payment upon order confirmation, with the remaining balance cleared before dispatch.

Return & Exchange Policy

We take immense pride in the quality of our sarees. Because our products involve delicate weaves, we have framed a fair and sustainable policy for both our retail and business partners.

1. D2C (Retail) Policy

We want you to love your purchase. If you are not completely satisfied, we are here to help.

• Time Window: You must raise a return or exchange request within 7 days of receiving your delivery.
• Conditions for Acceptance: The saree must be completely unused, unwashed, unaltered, and returned with its original folds, tags intact, and in its original packaging. Sarees with the blouse piece already cut or custom-stitched fall under final sale and cannot be returned or exchanged.
• Return Process: We offer a complimentary reverse pickup service for most pin codes. If a pickup isn't available in your area, you can ship it back to us, and we will reimburse your shipping costs up to ₹150.
• Refunds: Once our quality control team inspects and approves the returned item, your refund will be processed within 5–7 business days.
  • Prepaid Orders: Refunded directly to your original payment method.
  • COD Orders: Refunded as store credit/wallet points, or via bank transfer (you will be asked to securely provide bank details).

2. B2B (Wholesale) Policy

Given the thin margins and high volumes in wholesale trade, our B2B return policy differs from retail:

• Final Sale: Bulk orders are generally considered final sale and are not eligible for returns or exchanges based on personal preference or slow rotation.
• Damages & Deficiencies: In the rare event that a shipment contains manufacturing defects, wrong designs, or incorrect quantities, we will replace the items entirely at our cost.
• Mandatory Reporting: You must report any discrepancies or manufacturing defects within 48 hours of delivery via email or your dedicated B2B account manager.
• Unboxing Video Rule: To process damage claims smoothly, B2B buyers must provide an uninterrupted unboxing video showing the outer packaging seal being broken and revealing the defective items.

Crucial Suggestions for Your E-Commerce Launch

To build a highly functional, legally compliant, and high-converting website, ensure you include these foundational pages and elements:

1. Additional Essential Legal Policies

• Privacy Policy: Legally required if you are collecting user data (names, emails, addresses, payment details). Outline how you protect and use their information.
• Terms of Service (ToS): The legal ground rules for using your website, handling intellectual property (your designs and photography), and settling disputes.

2. B2B Specific Features (Crucial for a Dual Site)

• Dual Login / B2B Portal: Retail users should see normal pricing. Wholesale users should log into a hidden or separate portal to view bulk tiered pricing, minimum order quantities (MOQs), and tax invoice options (GSTIN input field at checkout).
• Sample Order Policy: Allow B2B clients to purchase 1 or 2 sarees at retail price first, with a promise to credit that amount back if they place a bulk order within 30 days.

3. Customer Experience & Trust Boosters

• Saree Care Guide: Jacquard, Banarasi, and soft silks require specialized care. A dedicated "Saree Care" page instructing users on dry cleaning, correct folding, and ironing practices reduces false defect claims later.
• Color Disclaimer: Handloom and silk products look slightly different under studio lighting versus natural daylight. Add a clear disclaimer on product pages:

"Slight color variations may occur due to screen resolutions and studio photographic lighting."

• Detailed FAQ Page: Reduce customer support volume by creating an FAQ answering questions like:
  • "How long does shipping take?"
  • "Do you ship internationally?"
  • "Can I cancel my order after it's placed?"

Shipping Policy

We strive to deliver your order safely and on time.

Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Bulk orders may require additional processing time depending on quantity.

Delivery Time

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Areas: 7–10 business days

Delivery timelines may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

• Free Shipping on prepaid orders above ₹999.
• Orders below ₹999 will be charged a shipping fee calculated at checkout.
• Shipping charges for wholesale orders may vary based on order volume and destination.

Once your order is dispatched, tracking details will be shared via SMS, WhatsApp, or email.

Return Policy

Customer satisfaction is important to us.

Returns are accepted only under the following conditions:

• Wrong product delivered.
• Damaged product received.
• Manufacturing defect.

Return Conditions

• Return request must be raised within 48 hours of delivery.
• Product must be unused.
• Original packaging, tags, invoice, and accessories should be intact.
• An unboxing video is recommended for damaged product claims.

Returns are not accepted for:

• Change of mind.
• Color variation due to screen settings.
• Minor weaving irregularities that are part of handcrafted textile production.
• Products that have been worn, washed, altered, or damaged by the customer.

Exchange Policy

Exchange is available for:

• Wrong product.
• Size or manufacturing issue (if applicable).
• Damaged product.

Exchange requests must be submitted within 48 hours of delivery.

Once the returned item passes quality inspection, a replacement product will be shipped.

If the requested item is unavailable, customers may receive:

• Store Credit, or
• Refund (as applicable).

Refund Policy

Refunds are processed only after the returned product successfully passes quality inspection.

Refund timelines:

• UPI: 2–5 business days
• Bank Transfer: 3–7 business days
• Credit/Debit Card: 5–10 business days
• Net Banking: 3–7 business days

Shipping charges (if applicable) are generally non-refundable unless the error is from our side.

Cash on Delivery (COD) Policy

Cash on Delivery is available in selected serviceable PIN codes.

COD Terms

• Available for eligible locations only.
• Additional COD handling charges may apply.
• Our team may contact customers to confirm COD orders before dispatch.
• Repeated cancellation or refusal of COD orders may result in future COD restrictions.
• Large-value or wholesale orders may require advance payment.

We reserve the right to cancel suspicious or unverifiable COD orders.